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How accurate are the readings?

Outer planet transits often offer a higher degree of accuracy. You can ask your astrologer to let you know which of the predictions are based on outer planet transits.

Our interpretation policy is a degree to a degree and a half orb. The orb is the distance to either side of a planet. When an orbiting planet approaches the position of where a planet was when you were born or draws close to making a geometric angle, such as a sixty, ninety or one hundred, twenty degree angle, things happen. Especially when the two planets that are interacting also interacted at the time you were born. In the process of interpreting the orbital relationship (transit) of one planet to another, a particular number of degrees are allowed before the planet comes into an exact alignment or a precise angle. The number of degrees allowed is called the orb. Most astrologers have varying degrees that they allow for different planets and different geometric angles (aspects), such as eight degrees for an alignment (conjunction). The tighter the orb allowed, the fewer things there are to talk about during a session, but what does get talked about is going to be a lot more accurate.

Why was my friend's reading so amazingly accurate in every detail, but mine was not?

This topic comes up a lot at astrological conventions. Over the years we have found that the few clients who felt that there was very little relevance or accuracy in the predictions usually come back to us at a later date wondering why the predictions took so much longer to manifest. Did the stuff happen as predicted? Yes. Did it happen according to the time frame predicted? Yes and no. In retrospect, those clients can see how things were in the process, but too subtle to detect. In looking at their charts for explanations, it appears that some progress was realized at the time things should have culminated, but the actual manifestation didn't happen until later when Saturn (the planet of manifestation) made an aspect to those same planets. If this were more true than not, we would just typically take time in the session to look up when Saturn hits. If you have experienced this delayed phenomenon in readings with other astrologers, tell us so that we can factor this in.

Your reading is rooted in your birth chart, which depicts the life you planned for yourself so that you could experience all of your soul's desires and choices. This life plan was made prior to your physical incarnation. Humans are delightfully creative and often exercise free will by choosing a different course than the one they chose prior to birth. The astrological chart reflects what is possible according to your original chart. If you like what you birth chart holds, then your reading will help you come back into alignment. If you do not want the positive manifestation described by your birth chart, then another form of spiritual direction is a better choice for you.

Why do I need my birth time to book an appointment?

Your astrological reading appointment is not truly confirmed until we have your date of birth, time of birth (from your birth certificate), and place of birth. If you have to guess at your birth time, we can still book the reading with the disclaimer that the astrologer's predictions may be seriously off if your birth time is incorrect. The chart changes every four minutes, so an accurate birth time is crucial. Plus, our policy is to refer you to a different astrologer for the new reading, i.e., if Stephanie did your initial reading with the wrong time, your subsequent reading would need to be done by Diane or Shanti. 

Is it better to come in person if I live locally?

It is always nice to meet you in person, but not necessary. Meeting you face-to-face does not add more accuracy to your reading. Feel free to skip the hassle of driving and book a phone appointment.

What if I am coming in person?

Stephanie has two dogs. They will not be in the office with you, but the office is part of her house and they are long-haired dogs. If you are allergic to dogs, you will want to do your reading by phone.

The Yahoo and Mapquest directions are both a little off so we have added directions on the site on the Contact page.

Be sure to bring birth information for any other individuals that you want to ask about. We prefer that you have their permission to look up their charts. Also, write down the times and dates of any important dates that you want to ask about. And if you want to know about the state of your business and your business is incorporated, bring the incorporation date as well. And if your papers from the Secretary of State are time-stamped, make a note of the time.

What if I am sick?

Many times people come in for readings when they are sick because they have had to wait so long for an appointment. The nature of a reading often requires the astrologer to be more open than usual and more vulnerable. For that reason, we ask that you let us conduct your reading by phone or reschedule your appointment for when you are well. In cases of illness, you are moved to the top of the cancellation list for the next available opening.

Do you have a cancellation list?

Sheri maintains a cancellation list. Established clients have priority over new clients. It seems to go in spells, i.e., no cancellations for a month and then suddenly a bunch of cancellations. We just figure it's a result of some planetary transit.

How is the fee calculated if my reading runs over or under an hour?

Please make a note to yourself that you will need to track the length of your reading if you are looking to keep the reading within a particular timeframe. You can always just ask your astrologer how much time has lapsed and she can check for you. If you are not concerned with how long your reading runs, then your astrologer will tell you when she has covered everything pertinent so that you can ask questions or when she is out of time.

Fees are calculated according to the number of minutes lapsed for your reading. The rate for Stephanie is $300 per sixty minutes, which is $5 per minute. When your reading is under an hour or over an hour, the final fee is calculated according to actual number of minutes.

The rate for Diane is $240 per sixty minutes for psychotherapy, hypnotherapy, archetypal therapy, astrology and tarot, which is $4 per minute.

The rate for Shanti is $160 per sixty minutes.

If you are paying for your reading with a credit card, the charge will appear on your statement as HSC, which is a d/b/a of Higher Self Communications, Inc. We accept Visa, MasterCard, American Express and Discover cards. You can also pay with Paypal using as the email address.

Is the reading recorded?

Your reading will be recorded for you, but the outcome is NOT guaranteed. Readings are recorded by a digital voice recorder. At the end of your reading, your recording is downloaded into the computer and then sent to you by email through a secure site called  You will receive a notice from Sheri that your recording is available to download. You can then download your reading into your computer, phone or device and listen to it through your computer or burn it onto a CD. 

Can I just record the reading myself?


What is your cancellation policy?

There is no charge for canceled readings provided Diane or Shanti is alerted at least thirty minutes before the reading. For literal last-minute cancellations or no-shows, you will be charged for 30 minutes. If you must cancel last minute for an emergency, you will not be charged.

There is no charge for a canceled reading with Stephanie if you let us know any time before the session ... a minute before is fine.

What if I have more questions immediately after my session?

New information typically generates more questions. Your natal chart (birth chart) is saved in the computer, but the progressed charts that show what is currently unfolding and activating in your life are not saved. This means that follow-up questions require new charts be run and analyzed. 

Follow-up questions are answered by email. If you prefer that your questions be answered in-person or by telephone, you need to call Sheri to schedule a new appointment. Follow-up questions are sometimes answered by Diane or Shanti, even if your reading was with Stephanie. Be sure to word your questions in such a manner that another astrologer knows what to check. Email questions are usually answered within a week or two.

Some clients prefer to book another reading a week after their initial reading to handle follow-up questions. If you do choose to book two readings at a time, know that you can always cancel your second reading the day before or even the same day with half an hour notice.

Time is clocked for follow-up questions. The astrologer logs in the start time when she begins reading your questions. Then she runs your charts and writes an email to you with the answers. When she sends the email, she logs the stop time. The total time is charged to your credit card immediately. Your credit card number and expiration date need to be on file for your email questions to be on the client list for answering.

What if I have an emergency question?

If you need an answer to a question within 24 hours, we will do our best to get you that information, but the fee may be doubled, i.e., $50 for every five minutes of work. Emergency questions are handled by email or phone at our preference. 

What about gift certificates?

Thank you for choosing one of our readings as a gift. Your credit card information needs to be on file with us before the reading takes place. Sheri will send you a PDF of the gift certificate for you to print out to give to your recipient or to attach to an email to send to your recipient. If you prefer, we can send the gift certificate to the recipient.

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